Questions to Ask When Interviewing Property Managers

· How long has your property management company been in business?

· How many properties does each property manager handle?

· Are you licensed by the Commonwealth of Virginia and a sworn REALTOR^®?

· Are you a full-time property manager or handling rentals as a sideline to your sales business?

· How do you keep abreast of the ever-changing laws affecting rental properties?

· What are your hours of operation and how are emergencies handled?

· Do you own a contracting firm and do you charge an extra fee if owners prefer to use a different contractor?

· How are market rents established?

· How are prospective tenants qualified?

· Once a tenant has moved in, how often are inspections performed and how am I notified of the results?

· How quickly are disbursements made to owners?

· Are copies of paid invoices sent to owners with their monthly statements?

· Are owners given advance notice of a pending vacancy and other changes in the status of their property?

· What is the process for handling delinquent accounts?

· How many tenants have you taken to court?

· What were the average legal fees?

· What are all your fees, including administrative, renewal and re-rental fees?

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